How do I clear my browser cache and hard reload?

Certain new product features are only visible following a new product release after a user has cleared their browser cache. This is summary of how to clear the browser cache and hard reload without losing other browser history.

How to clear cache in Chrome

  • Whilst in Chrome, press F12 to activate developer tools. Alternatively, select Developer Tools from the options menu under More Tools.
Clear cache and hard reload
  • Once Developer Tools is active (you should see some browser script on the right-hand side), right-click the refresh button at the top of the browser and select Empty Cache and Hard Reload.