Certain new product features are only visible following a new product release after a user has cleared their browser cache. This is summary of how to clear the browser cache and hard reload without losing other browser history.
How to clear cache in Chrome
Whilst in Chrome, press F12 to activate developer tools. Alternatively, select Developer Tools from the options menu under More Tools.
Once Developer Tools is active (you should see some browser script on the right-hand side), right-click the refresh button at the top of the browser and select Empty Cache and Hard Reload.